Shopify Video Guides

Recover Abandoned Checkouts

By Graham O'Shea, Founder and Lead Developer  ·  Part of Shopify Video Guides

Shopify Partner

About Recover Abandoned Checkouts

A checkout is abandoned when someone enters their email at checkout, then leaves without paying. Shopify lists them here, ten minutes after they drop out.

Read The Transcript

Recover Abandoned Checkouts, from The EDM Guide to Shopify. This covers all 5 sections, in about 1 minute.

A checkout is abandoned when someone enters their email at checkout, then leaves without paying. Shopify lists them here, ten minutes after they drop out.

Recovery is automatic now. An abandoned checkout email is already written for you, waiting to be reviewed.

The automation itself lives in the Shopify Messaging app, free for your first ten thousand emails a month. Install it from Apps, the same as any other app.

Automations lists every message that sends itself. Open Recover abandoned checkout.

The trigger fires when a customer abandons their checkout, and Active means it is already running.

Each automation holds the message it sends. Edit its wording, design and sender here before it goes anywhere.

Edit workflow opens it in Shopify Flow, where you set how long to wait before the email sends, and who receives it.

Templates holds more of the same idea: abandoned cart, abandoned browse, welcome series and win back.

Want us to take it from here? Talk to us. We offer a free Shopify audit at edm-uk.com.

Next in Orders And Fulfilment: Buy Shipping Labels. Or see all 43 videos in the guide.

Want Us To Recover Abandoned Checkouts?

The Shopify store audit is free. The form asks for your website or store URL and a note on what is eating the time.

Request The Free Shopify Store Audit